ITOps (IT Operations) was never easy. Many environments grew organically, with new equipment added over the years. Most enterprises have infrastructure from multiple vendors, each of whom requires companies to update to the latest releases and patches. These factors have made ITOps ever more complex. And the trend to a hybrid cloud strategy that many companies are adopting now makes ITOps’ job even more challenging. The issue is not the cloud itself, but the rapid rate of adoption and difficulty in getting operational cloud know-how.
Spending on cloud computing infrastructure continues to grow at a furious pace. Global cloud infrastructure services market grew 42 percent year-on-year in the first quarter of 2019 with Amazon Web Services (AWS) making the biggest gain in dollar terms with sales up by $2.3 billion (41%) on Q1 2018, according to data from tech analyst firm Canalys. That performance put AWS further ahead of second-placed Microsoft, even though it grew sales by $1.5 billion or 75 percent. Google was the fastest growing of the top three in percentage terms, up 83 percent from $1.2 billion to $2.3 billion.
A market growing at 42 percent year on year (although slightly slower than the 46% growth in Q4 of last year) is pretty remarkable. But according to Canalys, the battle for enterprise customers will intensify this year as the big cloud vendors seek to maintain that growth.